Robotic restaurants-Robot Restaurant Tokyo history

Automatic robot restaurants put a new spin on fast casual

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They're not our overlords just yet. At these restaurants, the robots are here to serve you.
When someone says "robot restaurant, " I first think of an LED and laser show at a Tokyo venue where remote-controlled robots dance with bikini-clad girls in a sensory show that accompanies meal.

But the reality of robot restaurants is generally far more pedestrian and low-class.

An example is Eatsa, the San Francisco-based restaurant company that takes orders through iPads and dispenses meals through automated machines. Until now, Eatsa has been using this tech to provide up quinoa bowls to health-food fans in its own restaurants. But the company announced Friday that it's expanding its robotic platform to the fast-casual restaurant chain Wow Bao next month.

Tap on your cubby to get your food

At Chicago-based Wow Bao, you can already order your steamed buns via its application or an on-site kiosk. But with Eatsa's tech, you'll also have the ability to gather your meal from an LED-lit cubbyhole showing your name. Text appearing on the front of the cubby, one among a larger array, will tell you when your order is cooking so when you can double-tap on the box to gather your food.

It's a quick turnaround for Eatsa, which only a couple weeks in the past announced the closing of five of its seven restaurants across the country. The company has now switched its focus to offering automated tech as a platform to other restaurants such as Wow Bao.

A mixture of unnatural intelligence, personal screens, robotics and -- perhaps most crucially -- the willingness of hungry customers to skip human interaction is coming at the moment to make Eatsa's shift possible. It's part of the gradual creep of technology which transforming our encounters of dining out, and even dining in, thanks to advances in delivery technology.

Eatsa's concept might appear exotic today, but Neil Stern, senior partner at retail consulting firm McMillan Doolittle, said we can expect to see more of this kind of tech popping up. "Does it sound right to conceal assembly of orders and deliver via a cubicle? " he said. "Maybe not. But Eatsa does present a vision of the future that will be replicated or enhanced. "

Robotic restaurants-Robot Restaurant Tokyo history

The first Eatsa-equipped Wow Bao will open in the Gold Coast neighborhood of Chicago on Dec. you. Using the technology, Incredible Bao plans to double its sites in 2018. It currently has seven company-owned locations, plus airport terminal, college or university campus, hotel and stadium franchises.

"When I first heard about Eatsa opening in San Francisco, I jumped on a plane to come see it, " Wow Bao President Geoff Alexander said in a statement. Alexander praised the technology as both entertaining and effective. "I knew straight away that Eatsa would be the perfect technology to include into our future locations. "

Do robots fit in in the kitchen?
At Eatsa and soon at Wow Bao, the robotic technology is front and center in the restaurant, serving customers and providing them with an experience to go along with their takeout. In other restaurants, robots continue to be strictly consigned to the kitchen.

At Coffee shop X and Zume, both based in S . fransisco, robots make lattes and pizza, respectively. California startup Miso Robotics has built a kitchen assistant robot called Flippy, which from early 2018 is expected to be grilling burgers in CaliBurger restaurants.


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